Store Policy

We founded The House of Flats with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

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Returns

The House of Flats will accept for return or exchange items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange simply reach out to use with 7 days of receiving item and send it back within 14 business days of receipt of original order and we'll refund the full cost or provide exchange of the item for a different item minus shipping costs.


Shipping Policy

Free shipping to United States with $35 purchase