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Store Policy

We founded The House of Flats with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!



The House of Flats will accept for return or exchange items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange simply reach out to use with 7 days of receiving item and send it back within 14 business days of receipt of original order and we'll refund the full cost or provide exchange of the item for a different item minus shipping costs.

Shipping Policy

Free shipping to United States with $35 purchase

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